Full Article: Enterprise Services 2.0: Mastering communications-enabled business processes; Executive Briefing Special
publication date: May 28, 2009
A write up and analysis of new research plus participants' and speakers' views at the May 2009 Telco 2.0 Executive Brainstorm exploring the challenges of serving the needs of enterprises. (May 2009, Executive Briefing Service, Cloud and Enterprise ICT stream)
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