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Enterprise & CEBP

  • Business model innovation addressing the Enterprise market, including Corporates and SMBs.
  • Focus on 'Communications Enabled Business Process' CEBP applications.
  • Please see below for current content, and for future content please see here.

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  Telco 2.0: The $50bn Enterprise Mobility Opportunity: What's stopping telcos winning 500% more business?

Our new global research among enterprises and telcos shows that many telcos are ideally positioned, but underprepared, to exploit the fast emerging and evolving $50bn Enterprise Mobility opportunity. How can telcos address this gap? (May 2014, Foundation 2.0, Executive Briefing Service, Cloud & Enterprise ICT Stream.)

Enterprise Mobility Framework December 2013
  The Future Value of Voice and Messaging
Our new research shows how telcos can slow the decline of voice and messaging revenues and build new communications services to maximise revenues and relevance with both consumer and enterprise customers. It includes detailed forecasts for 9 markets, in which the total decline is forecast between -25% and -46% on a $375bn base between 2012 and 2018, giving telcos an $80bn opportunity to fight for. It also shows impacts and implications for other technology players including vendors and partners, and general lessons for competing with disruptive players in all markets. It looks at the impact of so-called OTT competition, market trends and drivers, bundling strategies, operators developing their own Telco-OTT apps, advanced Enterprise Communications services, and the opportunities to exploit new standards such as RCS, WebRTC and VoLTE. (November 2013, Executive Briefing Service). Future Value of Voice and Messaging Cover Small
  Strategy 2.0: Lessons from Vodafone’s success in European SMB Communications
Vodafone have been quietly stealing a march in the European SMB communications market with a well executed strategy centred on its OneNet cloud-based product. We look at how, including comparisons with BT, Telenor, and others. (May 2012, Executive Briefing Service)

Vodafone Voice Analysis May 2012
  Customer Experience 2.0: Hosted Unicomms for Business - a major opportunity (Cisco Presentation)
Customer Experience 2.0: Hosted Unicomms for Business, Presentation by Fabio Gori, Head, SP Marketing, EMEA, Cisco Systems. Sizing the opportunity of business communications in the cloud. Presented at EMEA Brainstorm, November 2011. (November 2011, Executive Briefing Service, Cloud & Enterprise ICT Stream) Understanding SMBs and enterprises' needs
  Cloud 2.0: What are the Telco Opportunities?
Telco 2.0’s analysis of operators’ potential role and opportunity in ‘Cloud Services’, a set of new business model opportunities that are still in an early stage of development - although players such as Amazon have already blazed a substantial trail. (December 2010, , Executive Briefing Service, Cloud & Enterprise ICT Stream & Foundation 2.0)
  Cloud Services 2.0: Clearing Fog, Sunshine Forecast, say Telco 2.0 Delegates
The early stage of development of the market means there is some confusion on the telco Cloud opportunity, yet clarity is starting to emerge, and the concept of ‘Network-as-a-Service’ found particular favour with Telco 2.0 delegates at our recent Brainstorms. (December 2010, Executive Briefing Service, Cloud & Enterprise ICT Stream)
  Cloud 2.0: "Worth $43Bn by 2013" Say Cisco
Cisco say Cloud will be worth $43Bn to telcos in the near future, and have realised savings of up to 40% in both Opex and Capex by transferring all of their own internal IT Services to the cloud - a good example of the Telco 2.0 innovator's principle of 'eating your own cloud-food'. Video interview with Simon Aspinall, Director Data Center, Cloud and Mobility Services, Cisco. (December 2010, Executive Briefing Service, Cloud & Enterprise ICT Stream)
  Cloud 2.0: What Should Telcos do? IBM's View
IBM say that telcos are well positioned to provide cloud services, and forecast an $89Bn opportunity over 5 years globally. Video presentation and slides including forecast, case studies, and lessons for future competitiveness. (December 2010, Executive Briefing Service, Cloud & Enterprise ICT Stream).
  Making Sense of 'Cloud / xAAS': Seven Clear Examples
The point and value of Cloud Services can sometimes seem elusive. Here's a well received presentation that includes a simple, workable definition and seven case studies that illustrate different types of 'Cloud Services' / xAAS (e.g. Network, Platform-As-A-Service). (December 2010, Executive Briefing Service, Cloud & Enterprise ICT Stream)
  Is Ribbit worth $105m to BT yet?
How is the strategic rationale for BT’s acquisition of Ribbit as their ‘Voice 2.0’ platform working out? We spoke with Crick Waters, Ribbit's co-founder and EVP. (July 2010)
  New Strategy Report: Telco 2.0 Case Directory - 5 'Use Cases', 10 Case Studies
A new 255 page report describing 5 new 'Use Cases', detailed descriptions / mini business cases for new, near term Telco 2.0 applications. The report also details 10 Case Studies from Telecoms and adjacent industries that illustrate key principles and early market progress. (May 2010, Executive Briefing Service, Telco 2.0 Transformation Stream)
  Enterprise 2.0: Machine-to-machine - opening for business
Machine-To-Machine (M2M) appears to be finally coming of age and 'horizontal' / 'two-sided' business models look to be a key part of an effective growth strategy for operators. A Telco 2.0 summary and analysis of leading-edge progress, including an advanced case study from Telenor Objects, and new research from Intel, Ericsson and SAP, presented at the 9th Telco 2.0 Executive Brainstorm. (April 2010)
  Enterprise Voice 2.0: Ecosystem, Species and Strategies
Analysis of the structure of the Enterprise Voice 2.0 market ecosystem, the business models and value networks within it, and conclusions as to what operators can do in order to benefit from it. (April 2010, Executive Briefing Service)
  M2M / Embedded Market Overview, Healthcare Focus, and Strategic Options
'Machine to Machine' (M2M) / ‘Embedded’ solutions have high growth potential but face big barriers too. An overview of the market, focusing on the cost-crisis needs of the Healthcare Sector, and reviewing strategic options for Telcos and other communications industry players. (March 2010, Executive Briefing Service)
  Voice & Messaging 2.0: New API Use Cases
‘Communications-Enabled Business Processes’ (CEBP) are a key application for voice and messaging APIs. This Briefing Report illustrates three new real world examples of integrating communications into end-user business applications using web services to access telco APIs. (February 2010, Foundation 2.0, Executive Briefing Service)
  New Opportunities in Online Content Distribution
As part of our new 'Broadband End-Games' report, we’ve been defining in detail the opportunities for telcos to distribute 3rd party content and digital goods in new ways. (December 2009, Executive Briefing Service, Future of the Networks Stream).
  Telenor’s Voice 2.0 Strategy: ‘Mobilt Bedriftsnett’ Case Study
Telenor’s new ‘Mobile Business Network’ integrates SME’s mobile and fixed phone systems via managed APIs, providing added functionality and delivering greater business efficiency. It uses a ‘two-sided’ business model strategy and targets the market via developers. (December 2009, Executive Briefing Service)
  Voice and Messaging 2.0: Innovators' Directory 2009
The Telco 2.0 review of the most significant non-telco Voice and Messaging innovators in terms of competitive threat, route-to-market partner opportunity, and opportunity to learn from. (Executive Briefing, Oct 2009). 
  Google Voice: one of the key battlegrounds for Telcos
Google Voice, managing Customer Data, and Location Services will be among the key battlegrounds where Telcos' emerging business models and Google are likely to clash, according to a new Telco 2.0 Briefing to be published in October. It is previewed here. (September 2009, Executive Briefing Service, Dealing with Disruption Stream)
  Voice 2.0: Beyond ‘Unified Communications’

Four leading Voice 2.0 platforms demonstrate the business model opportunities from delivering 'Communications-Enabled Business Processes' (CEBP) to the highly diverse enterprise and SME market. (July 2009, Executive Briefing Service)

  The Toolkit of Voice 2.0 - Linux, Asterisk, OpenSER
A new open-source technical toolkit (based on Linux, Asterisk, OpenSER and perhaps OpenSS7) is emerging for Voice 2.0 applications. (June 2009, Executive Briefing Service)
  Enterprise Services 2.0 - A Broader Suite of Platform Services Needed
76% of participants at the 6th Telco 2.0 Executive Brainstorm believe a more comprehensive set of common horizontal capabilities, supported by new channels, will be the most effective growth strategy in this key market. (Special Event Briefing, Cloud & Enterprise ICT Stream, May 2009)
  IfByPhone: a Two-Sided Voice Platform: "like salesforce.com with phones"
IfByPhone, an example of a voice based two-sided Business Model used in Comms-Enabled Business Processes, using Open Source Telephony. (April 2009, Executive Briefing Service)
  BT and Ribbit's evolving platform strategy

A closer look at BT's Ribbit platform strategy and how it can transform BT's business model. (September 2008)