Voice 2.0: Strategic Threats and Opportunities

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Voice & Messaging 2.0: Strategic Threats and Opportunities, Presentation by Phil Laidler, Director, Consulting, STL Partners. Which of the disruptors - Apple, Facebook, Google, Skype - is the biggest menace? Presented at EMEA Brainstorm, November 2011.
Strategic options for telcos - resisting the disruptors in voice

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Example slide from the presentation: